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Moore Industries-International has announced a “revolutionary” new service called SNAP, or Special Needs And Products, which provides customers with customized solutions to meet unusual signal interface needs in industrial process control, systems integration and factory automation applications.
Although Moore has an extensive product line of interface solutions, and most product needs can be met with a standard instrument, the company says it developed SNAP to solve the problems customers sometimes face when they need something very specific and unique to their operation.
Typical requirements include special instrument functions, such as non-standard signal inputs and outputs, non-standard power ranges, computing and math functions, and alarm trip modifications. In addition to custom orders for specialty instrument functions, SNAP engineers will work with customers to develop special and OEM instrument housings and enclosures, special and custom mounts and connectors, as well as special and custom temperature sensors and thermowells.
“We are getting more requests than ever for specials,” says Leonard Moore, president and CEO. “It may be because many instrument suppliers have moved their manufacturing offshore and can no longer respond to customer requests. Because we design and build our products in the same building near Los Angeles, our application engineers can talk to manufacturing and create whatever customers need in a very short time.”
Moore Industries’ SNAP team of engineers is dedicated to making customized solutions attainable for as many customers as possible. The team is focused on providing any necessary modification if the price is right for the customer. Additionally, frequently requested modifications typically carry more standardized pricing, so the adaptation can most often be accommodated.
Moore promises that customers looking to make a SNAP request and who submit an online description of their special need or product in the SNAP customer response form (www.miinet.com/SNAP) will get a reply back within 24 hours or by the next business day.
