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Omron Corporation’s Industrial Automation Business (IAB) has begun provision of English language specifications for individual products on its global website in order to offer quicker order processing for customers As of March 2008, specifications for approximately 4,000 globally-available, general-purpose models have been listed,with more to be added in the future.
The aim of the initiative is to eliminate the need for customers to refer to printed catalogs and datasheets, or make multiple telephone calls in order to confirm detailed product specifications or select equipment.
Omron IAB is also planning to make product delivery, price data and other information required for supply chain management (SCM) available online. In addition, region- and country-specific service information such as local sales costs, procurement and delivery times will be added to websites managed by overseas subsidiaries.
Linking the data on Omron IAB’s global website with individual countries’ SCM systems in this way will enable online confirmation of QCD (quality, cost and delivery) factors 24 hours a day, 365 days a year.
